Shipping Policy

Shipment Method and Availability:

  • United States Postal Service Ground Service
  • We ship to the US and Canada only. Please fill out this form to request international shipping.

Expected Time to Delivery

  • Standard orders ship within 7 business days, but orders may ship the same day.
  • Standard shipping is 3-7 days after shipment.
  • If your products have not arrived 10 days after the date of shipment, contact USPS or for assistance.
  • Subscription monthly boxes are shipped on the first Monday of each month.

      Shipping Fees (US):

      • Subscription boxes - Free Shipping
      • Orders over $50 - Free Shipping
      • Non-Subscription orders under $50 - shipping priced by weight

      Shipment Fees (Canada):

      • Shipping is priced by weight and starts at $10

      Address Change / Incorrect Address Policies

      • It is the customer's responsibility to provide the correct shipping address at checkout. We cannot guarantee that shipping address update requests will be processed. If your order has been shipped, contact USPS to update the address.
      • Refunds will not be issued for orders that are shipped to the most updated address provided by the customer.
      • NaturAll Club will not refund or replace orders that are returned to sender due to an incorrect or incomplete shipping address provided by the customer.