You may cancel any order from NaturAll before it fulfills. Once it does fulfill and ships out to you, your order can no longer be canceled.
Any order that is successfully cancelled will receive a store credit valued at the amount of purchase minus any shipping fees.
Return & Exchanges
NaturAll recognizes that everyone's hair is different, so if you aren't in love with the products, we got you covered! We take returns and exchanges under the following circumstances:
Returning packages with NaturAll is easy!
If you have any difficulties navigating the customer portal, reach out to firstname.lastname@example.org or chat with us for further assistance.